Shipping Policy

Store Name: Zenavue
Store Website: https://zenavue.store
Contact Email: zenavueofficial@gmail.com

Order Processing

All orders are processed within 1 to 3 business days. Once your order is processed, you will receive a confirmation email with your order details and tracking information.

Shipping Time

Our estimated delivery time is 10 to 15 business days from the date of shipping. Please note that delivery times may vary depending on your location and external factors such as courier delays or customs clearance.

Shipping Method

We partner with reliable courier services to ensure your order reaches you safely and in a timely manner. Once your order is shipped, you will receive tracking details so you can follow the progress of your delivery.

Shipping Charges

We currently offer free shipping across India on all orders.

Delays

While we strive to deliver all orders within the estimated time frame, certain factors may cause delays that are beyond our control. These can include courier service disruptions, customs inspections, or high demand during sales or holiday seasons. We appreciate your patience and understanding in such cases.

Wrong Address

Please ensure that you provide the correct shipping address at the time of placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize you entered the wrong address, please contact us immediately at zenavueofficial@gmail.com. If the order has not yet been shipped, we will do our best to update the address.

Lost or Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photo evidence at zenavueofficial@gmail.com. We will assist you with a replacement or refund as applicable. If your package is lost in transit, please contact us so we can investigate the issue and provide the best resolution.

Contact Us

If you have any questions about our Shipping Policy, please contact us at zenavueofficial@gmail.com.